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Clock repair and troubleshooting

Most clock problems can be solved with one of the following:

• Make sure the battery is new and facing the right direction.
• Make sure the clock hands are properly seated on the clock shaft and not catching on each other.
• If the pendulum is not swinging, be sure the pendulum is hung from front to back and that the clock is flush to the wall.

Problem: The hands aren’t moving! 
• If you have a Bike Chain Desk Clock (26f), try re-seating the battery.  In other words, take the battery out and put it back in, making sure it is nicely seated.  If this doesn’t work, replace the battery.
• Are the hands touching?  Sometimes the minute hand can get caught underneath the hour hand, if so you can just move the minute hand back into its normal position.
• Is the battery in and working?
• The center hex nut could be too tight - if your clock is running slowly you can loosen this about a quarter turn.
• If the second hand is not moving, give it a flick it in the right direction.  If it doesn’t start moving again on its own, put the battery in backwards for a few seconds and then return it to normal.
• For non-pendulum wall clocks: is the on/off switch on the back in the “on” position?
• Are the hands loose or hanging at 6:00?  Tighten the hands by pushing them firmly down on the shaft.

Problem: The pendulum isn’t swinging!  I have a Desk Pendulum Clock (26).
Troubleshooting:
• Is the battery inserted correctly?  Is it working?  If your clock is keeping time but the pendulum isn't swinging, you need to replace your battery.
• Is the pendulum centered on the plastic pendulum arm with the weld facing back? If not, center the pendulum on the arm.
• Is the mechanism straight up and down?  
• Is the clock face perpendicular to the desk top? 

Problem: The pendulum isn’t swinging!  I have a Wall Pendulum Clock (26q, 26b, 26a, C2).

Troubleshooting:
• Is the battery inserted correctly?  Is it working?  If your clock is keeping time but the pendulum isn't swinging, you need to replace your battery.

• Is the plastic cover fully attached on the back (covering the battery)?

• Is the pendulum centered on the plastic pendulum arm with the weld facing back?  If not, center the pendulum on the arm.

• Is the hanger pointing to 12 o’clock so that the mechanism is straight up and down?
• Is the clock flush (flat) against the wall so that the pendulum is not touching the mechanism or the wall?




Battery Replacement:
When the clock loses time or stops the battery is usually due for replacement. If your clock uses a button battery, replace it with one of the following types: SR626SW, UCC 377, Ray-O-Vac, RW329 or equivalent


• The battery is accessible from the backside of the clock. Insert a screw driver or blade into the case notch at the side of the back cover and prise open the back cover.

• The battery is retained in position by a tiny metal plate. Move the plate sideways and remove the battery.

• Replace the battery with the positive pole (+) facing outwards making sure that it is retained securely in position by the metal plate.

• Replace the metal plate and the cover by reversing the steps you used to get them off.

• If these don't work, you might need a new mechanism.  Contact us at service@resourcerevival.com or 1-800-866-8823 for details.  Let us know what color the clock face is and whether it hangs on your wall or sits on your desk.